Eligibility for Refund:
Refund Eligibility:
Refunds are available under the following conditions:
- Items missing from your order.
- Defective or substandard products received.
How to Request a Refund:
Refund Credit: The refunded amount will be returned to the same payment method used during checkout.
Report an Issue: Contact our customer support team within 7 days of receiving your order by emailing riarkiagrofood@gmail.com to report any concerns.
Inspection & Confirmation: Our team will guide you through the verification process, which may involve submitting photos or videos of the affected products.
Refund Initiation: Once the inspection is complete and the issue is confirmed, we will process your refund. This process typically takes 10-12 business days.